FAQ’s / Frequently Asked Questions
Choosing the right fencing or gate solution can raise a few questions. We’ve answered some of the most common ones below. If you need tailored advice for your project, the PoolSafe team is here to help.
Free Measure & Quote
Residential & Commercial Work
Glass fencing, stairs & balustrades
Servicing The Northern Rivers
What to Know Before Requesting a Quote
Is Glass Pool Fencing a Safe Choice for Families?
At PoolSafe, safety is a key consideration in every project. Our glass fencing, balustrades, gates and handrails are carefully planned and professionally installed with applicable Australian Standards and site requirements in mind, helping create secure, stylish spaces for families and properties alike.
Do you install pool fencing that complies with Australian safety standards?
Absolutely. At PoolSafe, safety is our priority. Our glass pool fencing, balustrades and custom stairs are carefully planned and professionally installed with relevant Australian Standards and compliance requirements in mind, across both residential and commercial projects.
How durable and safe is the glass used in your pool fencing?
We use premium 12mm toughened safety glass, designed for strength, durability and reliable performance in demanding conditions. It offers excellent impact resistance and is built to withstand everyday exposure to the elements.
Are glass balustrades a safe choice for balconies and staircases?
Safety is at the forefront of every PoolSafe installation. Our glass balustrades use high-quality safety glass and are professionally installed with applicable Australian Standards and site requirements in mind. Designed to provide a secure barrier while maintaining a clean, modern aesthetic, our solutions are suited to a range of residential and commercial applications.
Do glass balustrades need a handrail?
Handrail requirements vary depending on the installation, height, location and applicable regulations. During the quoting process, we’ll explain what’s required for your design and ensure any specified handrails are included in your quote, with relevant Australian Standards considered.
What Areas Do We Service?
From the beaches of Byron Bay and Lennox Head to the surrounding hinterland and rural communities, our service area includes Ballina, Skennars Head, East Ballina, Cumbalum, Tintenbar, Knockrow, Alstonville, Teven, Pearces Creek, Lennox Head, Byron Bay, Bangalow, Newrybar, Ewingsdale, Fernleigh, Brooklet, Talofa, Hayters Hill, Coorabell, Federal, Eureka, Possum Creek, Binna Burra, Myocum, Mullumbimby, Goonengerry, Montecollum, Wilsons Creek, Rosebank, Lismore, Yamba, Maclean, Gulmarrad and many surrounding areasom the beaches of Byron Bay and Lennox Head to the surrounding hinterland and rural communities, our service area includes Ballina, Skennars Head, East Ballina, Cumbalum, Tintenbar, Knockrow, Alstonville, Teven, Pearces Creek, Lennox Head, Byron Bay, Bangalow, Newrybar, Ewingsdale, Fernleigh, Brooklet, Talofa, Hayters Hill, Coorabell, Federal, Eureka, Possum Creek, Binna Burra, Myocum, Mullumbimby, Goonengerry, Montecollum, Wilsons Creek, Rosebank, Lismore, Yamba, Maclean, Gulmarrad and many surrounding areas
Can Your Glass Design Be Customised?
Absolutely. Every PoolSafe project is customised to complement your property, style and space. We work closely with you to select the ideal layout, materials and finishes, using our advanced Flexijet laser measuring system to capture precise site measurements and help ensure an accurate fit. This technology allows us to plan your glass installations with greater precision, delivering a refined finish tailored to your project.
Do You Work With Local Councils and Private Certifiers?
Yes. PoolSafe maintains strong professional relationships with local pool certifiers and industry professionals, including East Coast Building Consultants, Tecton Building Services, Coast Line Certification, Build Cert, Captain Compliance and North Coast Pool Inspections. Our experience and understanding of compliance requirements help ensure every installation is completed with relevant Australian Standards in mind, supporting a smooth and efficient certification process.
Glass Pool Fencing Solutions Across The Northern Rivers
Unsure if we service your area? Get in touch with our team and let us know your location and glass fencing requirements. We’ll be happy to help.